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Privacy Policy

Privacy Policy

Last updated: 09/10/2025

This privacy policy is intended to inform users of the Academix365 platform about how their personal data is collected, used, protected, and shared in accordance with the laws and regulations in force in the countries where we operate, particularly in Côte d’Ivoire and other countries in Francophone Africa. By using our services, you agree to the practices described in this policy.

1. Data Controller

The data controller for personal data is Academix365, a company incorporated under Ivorian law, with its registered office at [Address]. We are committed to protecting the confidentiality and security of the personal information you provide to us.

2. Collection of Personal Data

We collect the following information when you use Academix365:

  • Personal Information: Name, first name, email address, phone number, date of birth, etc.
  • Connection Information: IP address, browser type, device information, and platform usage data.
  • Payment Information: If you subscribe or make a payment, we collect transaction-related information, such as bank details, via secure payment providers.

3. Use of Personal Data

The personal information collected is used for the following purposes:

  • To provide access to our platform and e-learning services.
  • To manage your account and allow you to access training modules, track your progress, and issue digital certificates.
  • To improve our services, personalize your experience, and offer you content tailored to your needs.
  • To inform you of updates to our platform, our products, or any significant changes to our privacy policy.
  • To perform analyses and studies to optimize our platform’s performance.

4. Sharing of Personal Data

We do not sell or share your personal information with third parties, except in the following cases:

  • Service Partners: We share certain information with third-party service providers (hosting, payment, technical support, etc.) who help us manage and improve our services. These providers are subject to strict confidentiality and security obligations.
  • Legal Compliance: We may be required to disclose your information in the event of a legal or regulatory request, or to protect our legal rights.

5. Protection of Personal Data

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include the use of encryption technologies, firewalls, and other security tools to ensure data confidentiality and integrity.

6. Data Retention Period

We retain your personal data for the period necessary to achieve the purposes for which it was collected, and in accordance with local legal data retention obligations. For example, we retain your information for as long as your account is active, or for as long as necessary to provide you with our services.

7. User Rights

In accordance with personal data protection laws, you have the following rights:

  • Access: You have the right to request a copy of your personal data.
  • Rectification: You have the right to request the correction of any incorrect or incomplete information.
  • Deletion: You may request the deletion of your personal data, subject to any legal obligations we are bound by.
  • Portability: You can request the transfer of your data to another service provider.
  • Objection and Restriction: You have the right to object to the processing of your data or to request a limitation of such processing.

To exercise these rights, you can contact us at the following email address: [email address].

8. Cookies and Similar Technologies

Our platform uses cookies and other technologies to enhance your experience and analyze the use of our site. Cookies are small files stored on your device to collect information about your browsing. You can configure your browser to refuse cookies, but this may affect your experience on the platform.

9. International Data Transfer

The personal data collected may be transferred to and processed in countries other than your own, including countries outside the European Union, where data protection laws may be less stringent. In such cases, we take all necessary measures to ensure that your data is processed securely and in compliance with applicable legislation.

10. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any updates will be posted on this page, and we will notify you of any significant changes. We encourage you to review this policy regularly.

Academix365 is committed to complying with the laws and regulations of each country where we operate, including those relating to personal data protection. We place a particular emphasis on transparency and security to ensure a reliable and privacy-respecting online experience for our users.